ContentX · Legal

Terms of Service

The plain-language agreement that applies when you buy production work or a retainer from ContentX.

Effective July 16, 2026

The service

ContentX produces content (video, ads, articles, and related assets) on your brand, using automated pipelines with human review, and can schedule and publish approved content from the calendar built into ContentX.
Fixed-price pieces, pilots, and retainers are described at their listed prices on this site. Custom and enterprise scopes are agreed in a separate statement of work.

You own the deliverables. On payment, all produced content and full commercial usage rights transfer to you.
You warrant that brand assets, footage, and materials you provide are yours to use. We use rights-aware sourcing for everything else and flag anything that needs licensing.
Nothing publishes without your approval — a human gate sits before every release.

Payments are processed by Stripe at the prices shown at checkout. Retainers renew monthly and can be cancelled anytime, effective at the end of the paid period.
If a first cut misses the brief, we re-render at no charge. If a pilot fails to deliver what was scoped, we make it right or refund the pilot fee.

Market statistics on this site are cited third-party benchmarks, not guarantees. We do not promise specific revenue, reach, or ROAS outcomes.
Features labeled "early access" or "rolling out" (including the Intelliverse Memory integration) are in active rollout and may change before general availability.
The service is provided with reasonable skill and care; our aggregate liability is capped at the fees you paid in the twelve months preceding a claim.

Questions about these terms: reach us through the contact form on the studio page (content-x.ai/studio#lead). These terms are governed by the laws of the State of Delaware, USA.

Read the companion document: Privacy Policy →

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